Last updated: January 1, 2025
Plain English summary: You pay monthly, you own your data, you can cancel anytime, and you're responsible for what you do with the tools. Don't use Eave to spam people or violate laws.
By accessing or using Eave ("Service"), you agree to these Terms of Service ("Terms"). If you are using the Service on behalf of a company, you represent that you have authority to bind that company.
Eave provides CRM, estimating, and AI tools for roofing contractors. We reserve the right to modify or discontinue features with reasonable notice. We will not make changes that materially degrade the Service without notifying subscribers.
You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access. Each subscription covers one roofing company (all team members included — no per-seat fees).
Subscriptions are billed monthly or annually in advance. Prices are listed on our pricing page and may change with 30 days' notice to existing subscribers. You authorize us to charge your payment method on file.
Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time, except in cases of material service failure.
Free trial: If we offer a free trial, you will not be charged until the trial ends. You may cancel before the trial ends to avoid charges.
You own your data. We do not claim ownership of job records, customer contacts, estimates, or any other data you create in the Service. Upon cancellation, you may export your data within 30 days before it is deleted.
You agree not to use the Service to:
SMS and TCPA compliance: You are solely responsible for ensuring your SMS communications comply with the TCPA and FCC regulations. Eave provides opt-out functionality but cannot guarantee compliance on your behalf. Violations carry statutory penalties of $500–$1,500 per message.
AI-generated content (estimates, supplement letters, measurements) is provided as a starting point and may contain errors. You are responsible for reviewing and verifying all AI outputs before use in business decisions or legal documents. Eave is not liable for decisions made based on AI-generated content.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EAVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR SPECIFIC REQUIREMENTS.
You agree to indemnify and hold harmless Eave and its officers, employees, and agents from claims arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
These Terms are governed by the laws of the State of Missouri. Disputes shall be resolved in the courts of Jackson County, Missouri, or through binding arbitration at our election.
We may update these Terms. Material changes will be communicated via email at least 14 days before taking effect. Continued use after changes constitutes acceptance.
We may suspend or terminate your account for material violations of these Terms, with notice where practical. You may terminate your account at any time.
Questions about these terms?
Email: legal@eavecrm.com